Terms and Conditions

Charlotte Label

Overview

This website is operated by Charlotte Label. Throughout the site, the terms “we”, “us”, and “our” refer to Charlotte Label. By accessing our website or purchasing from us, you agree to be bound by the following Terms and Conditions, including any additional policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. If you do not agree with any part of these Terms, you should not use our website or services.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

1. Use of Our Website

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

You agree not to use our products or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws, including intellectual property laws.

Any misuse of the website, including the transmission of harmful code such as viruses, will result in immediate termination of access.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

While we take appropriate security measures, you understand that certain data (excluding payment information) may be transmitted over networks without encryption. Payment details are always securely encrypted.

You may not reproduce, copy, sell, or exploit any part of our website or services without our prior written consent.

3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, reliable, or current.

Any reliance on the information provided on this website is at your own risk. We reserve the right to modify content at any time without obligation to update it.

4. Products, Services & Pricing

All product descriptions and prices are subject to change at any time without notice.

We reserve the right to limit or discontinue any product or service at our discretion. Certain items may only be available online and in limited quantities.

We aim to display product images and colors as accurately as possible, but we cannot guarantee that your device will display them correctly.

All products are shipped directly from our international suppliers. Any applicable customs duties or import taxes are the responsibility of the customer.

Order Acceptance

Placing an order on our website constitutes an offer to purchase. After placing your order, you will receive an automatic confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order at our discretion.

Warranty

All products are covered by applicable statutory warranty rights.

5. Billing & Account Information

We reserve the right to limit or cancel orders at our discretion, including orders placed under the same account, payment method, or billing/shipping address.

You agree to provide accurate and complete information for all purchases and to update your details as necessary.

6. Third-Party Tools & Links

Our website may include access to third-party tools or links to external websites. These are provided for convenience only.

We do not control or take responsibility for third-party content, services, or websites. Use of such services is at your own risk.

7. User Comments & Submissions

If you submit feedback, suggestions, or other materials to us, you grant us the right to use, edit, and distribute this content without restriction.

You agree that your submissions will not violate any laws or third-party rights and will not contain harmful or unlawful content.

We reserve the right to remove any content at our discretion.

8. Personal Information

Your submission of personal data is governed by our Privacy Policy.

9. Errors & Inaccuracies

Occasionally, our website may contain errors related to product descriptions, pricing, or availability.

We reserve the right to correct any errors and to cancel or update orders if necessary, without prior notice.

10. Prohibited Uses

You may not use our website or content:

• For unlawful purposes
• To violate any laws or regulations
• To infringe intellectual property rights
• To distribute harmful software or malware
• To collect personal data of others
• For spam, phishing, or fraudulent activities

We reserve the right to terminate access if these rules are violated.

11. Disclaimer of Warranties & Liability

Our services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free service. Your use of the website is at your own risk.

To the maximum extent permitted by law, Charlotte Label shall not be liable for any damages arising from the use of our services or products.

12. Indemnification

You agree to indemnify and hold harmless Charlotte Label, its affiliates, and employees from any claims arising from your breach of these Terms or violation of any law or third-party rights.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

14. Termination

These Terms remain in effect unless terminated by either you or us.

We may terminate or suspend access to our services immediately if you violate these Terms. You remain responsible for any outstanding obligations.

15. Entire Agreement

These Terms, together with our policies, constitute the full agreement between you and Charlotte Label and supersede any prior agreements.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands.

17. Refused or Unclaimed Packages

If a package is refused upon delivery or not collected from a pickup location, it will be returned to our facility.

In such cases, a €25 fee will be deducted from your refund to cover shipping and handling costs.

18. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page.

It is your responsibility to review these Terms regularly.

19. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: info@charlottelabel.com